Do you have iOS or Android?
iOS
To be exact it’s not the same; for me the problem happens only when I start and never after this initial occurrence.
If I understood it right that problem happens every now and then thus even though they seem similar they are different behaviors
@Postmeister has exactly the same as you. We are going to try very hard to get this fixed asap
Thanks, how about having two separate signals to tell the trainer right power level ie. setting the power also after telling trainer to go in ERG-mode?
Because if the app is working right fir mis adding a second command for for adjusting the power level shouldn’t do any harm I guess.
Also, when you have a beta for fix I’m happy to test it
It works correctly like this now. It works correctly for 95% of the trainers. It’s just for some reason it does not work correctly on a few. @Postmeister has a Neo or Neo 2 and I have a Neo 2T and a Wahoo. It works correctly on both of my trainers as well as thousands of other peoples. Are you willing to do a small test with my developer one on one in real time? Usually he can fix things in 30-minutes on Android because he can do real-time updates. Not sure how long this process will take with iOS, hopefully less than 60-minutes of your time and you can spend it riding on the trainer If so I will send you my contact info in direct message.
I also thought this is a problem for few. Maybe it’s older Tacx models related as they might share components and/or code?
Pls, send the info