Bluetooth disconnects from Fenix 6

Bugs and Issues
1

I use Garmin Fenix 6 HR broadcasting feature to show my HR in Trainer day (ANT+ HR strap → watch → app). The issue is that during the workout the app loses the connection with the watch every now and then and I need to enable the HR broadcasting again in the watch so that the app reconnect to it again.

This has been happening for a while but I wasn’t sure what was the culprit: the Android phone, TrainerDay or the watch. It seems is the app, I have a new phone and I still have the problem. Also, when I use broadcasting HR with the Wahoo app, it works very well.

Thanks.

2

One other user had issues with the garmin broadcast feature dropping out and then later he said one of updates seemed to fix it for him. I don’t see me to have this problem. I think part of the problem stems from the fact that our app does not always reconnect quickly and we are working to fix this.

I don’t usually test Android much but I can test this HRM>Watch>TD Android in the next day or so and see if I can replicate it. How long does it usually take before it disconnects? Maybe I have just not tested long enough.

3

Ok I just testedI have Garmin Pro strap>Forerunner 655 (same as Fenix 6 I think)… For sure forerunner is connect in TD app and not garmin strap directly.

I was just walking around the house doing some stuff for 30 minutes and see no problem.
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One thing I did notice is if my phone was not against my body (wrist or even clothes), it would stop showing my HR on the watch (see above).

Strangely against a chair nothing but putting against my shorts it would show my HR on the watch… but still it kept working in our app the whole time.

EDIT: Oh this was version 5.1.7 of our app, now trying 5.1.8 (latest)

EDIT2: Ok tried 5.1.8 also no issue.

4

Thanks for testing. For me it takes less than 10 minutes to happen.

I will give more context about my workflow:

  • I open TrainerDay (TD) and wait until it connects to Kickr Bike sensors
  • I start a “Bike Indoor” activity in my Fenix 6, which also connects to Kickr Bike sensors.
  • I start the HR broadcasting in the watch and wait until TD detects it.
  • I go back to the Bike Indoor screen in the watch and I start the workout.
  • At some point, the HR in TD gets stuck and I need to go back to the broadcasting screen in the watch and stop/start it.

I have followed similar steps with the Wahoo app without issues (but tbh I have only used it a couple of times so maybe I was lucky).

Also, I have been using TD since 2022 and I don’t recall this happening at the beginning, I would say it has been happening since one year ago or so.

5

Oh I did not try recording on the Garmin at the same time. I can try that. I am on vacation so might take a couple days. It’s no problem for me to test it soon though.