Cannot connect via ANT+

1

Hi there!

First of all, thanks for the huge app training schedules you all created.

Anyway, I am trying to connect my ant+ powermeter to the app and I can’t. I tried by several ways. My phone hasn’t got built in Ant+, but I tried with dongle etc, and the Ant Tester says everything fine except ANT HAL service. Ok…

I also tried on my sons mobile, wich has built in ANT+. There, the tester says everything is fine… but when I go to trainerroad app and try to find devices, it only finds for bluetooth (maybe I am missing something at this point)…

I also tried to install a virtual machine on the PC, and same ANT HAL missing…

Can anyone help?

Thanks in advance.

PS: sorry for my bad English, I am not english native

2

You’re welcome and your English is great :slight_smile:

Very strange. We have many Ant+ users. We also got it working with Ant+ dongle and if I remember correctly it also said Hal is not working correctly but it still worked. But my tester did have to do a bunch of googling to figure out how to make the external adapter to work. What versions of Android do you have on both phones?

3

Hi,

My sons mobile is a Samsung a40, android 11.

Mine is a xiaomi mi 9 lite, miui versión 12 and android 10.

Anyway, just to check… The procedure to set up an ant+ device should be like:

  • connect dongle if needs
  • open trainerday
  • go to setup or options (I have it in Spanish)
  • add devices

And it should start finding bt and ant+ devices, shouldn’t it?

About trainerday app, it is directly downloaded from play store, version 3.2.5

At the moment, I am trying with the non premium user, has anything to do with?

Thanks for you help

4

Free version is fine. I would reinstall out app. Make sure you allow location services. You process sounds fine. If this does not work you could try working with my developer if you want.

5

Lets try reinstalling and let you know