Concept2 ERG power not showing

Alex.
I recently updated my RowERG to a PM5 module to use it with my other workout apps. I have the latest code on the PM5 (v459.010) and running the TD app on an iPhone 15 (latest patched iOS - v18.5). The PM5 connects to both the Concept2 ERG app over Bluetooth and provides all relevant data, but in the TD app, it shows connected (all green, tagged for cadence, speed, and power source) but nothing shows up in the app. It shows as “RowerTrainer, PM5 id of PM5”, but doesn’t update the app with data. I have the workout set for Sport: RowERG. Very occasionally it will flicker a power number, very occasionally, but never stroke or speed. Is this a known problem with the Concept2 PM5 integration? Thx.

Should show power normally. I have a C2 PM5 but don’t use it enough :slight_smile: Let me test it.

Alex.
Any luck? I just tested again, both with direct Bluetooth PM5 → iPad (M2), and with a NPE Cord intermediary. Both are seen by TD and selected (one at a time for testing), but nothing comes through on the data screen. C2 Erg app is fine on the same device (sees the PM5 and pulls all data).

Thanks.
Peter

Sorry, sorry, I keep thinking about testing this. No one else has said anything. One other thing is maybe try re-installing our app or making sure you allow location services for bluetooth to work. But I will see if I can’t do it today or tomorrow. It’s raining now and my C2 is covered outside :slight_smile:

Ok yes I am seeing the same. Strange, I know we had some rowers in the past, maybe not in the summer time. No one else reported this. We will get this fixed.

Alex
Thanks for following up. I’m glad you are seeing the same thing - my interactions with technology can often leave me a bit of an outlier (nothing works as it “should”!). Looking forward to adding the Erg to my TD plan, if for no other reason but to add a different type of repetitive motion injury to my list.

Thanks.
Peter.

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I’m having the same issue. PM5 connects to the app but none of the data is being imported.