App: TrainerDay (Android via Google Play Store)
Affected Hardware:
Bodytone SMB1 V3
Lenovo Tab M10 FHD Plus (Android)
Issue Description
Since the last two Android updates, the app has stopped working for me.
Everything appears to be connected normally, but when I access any activity, the data isn’t being displayed.
I’ve tried reinstalling the app several times, and the problem persists.
I’ve already sent the diagnostic file obtained from BLE Device Testing Tool
Thanks in advance.
Alex
November 3, 2025, 9:14am
2
Thanks so much. Will get it fixed asap.
Alex
November 3, 2025, 11:00am
3
Did you actually pedal during this test? I don’t see any data in this. I do see your bike says it is controllable. Did our app used to control your trainer?
Alex
November 3, 2025, 11:13am
4
I believe I see the problem, but it’s a bit of a guess if it works. If you want to fix it faster we could add you to a test group. My guess is the rouge bikes have the same issue as yours.
Alex
November 3, 2025, 11:28am
5
Also if you happen to know the exact date or version, or very likely version when it changed that would help
Alex
November 3, 2025, 4:33pm
6
Ok fairly sure we have this fixed and coming tomorrow/Wednesday apple/google.
I just updated to the new version and now it works as normal
Thank you so much
1 Like
Alex
November 5, 2025, 10:18am
8
Your help made a big difference and this will help others as well so thank you.