Since a couple of weeks, I’m having a problem to get started with a new workout. I don’t know if it’s an app problem or a hardware (trainer) related problem.
So what happens : I start the app, it connects the trainer and my heartrate monitor. The heartrate shows immediately (which is fine). The trainer shows 0 watts and 0 rpm (which is also correct at that point in time). Then I start riding and it should start registering, but it doesn’t. I tried a quickstart, I tried a planned workout. No difference.
Then I disconnect the trainer, remove bluetooth, restart the app, … do all kinds of things. But honestly : after x tries I get it to work but I still have not found why.
If nobody else has the problem, it’s most likely the trainer that for some reason shows as connected but doesn’t work… If others have the same problem, it might be something that changed in the app.
We have a Suito and it works fine for us. But it would not be the first time someone with the same model has a problem and we don’t. I have this suspicion that some how we get corrupted cache but never been able to prove it so, it’s possible to remove all app data or it usually seems just re-installing our app fixes strange issues.
exactly the same behaviour as not starting up. And : it didn’t start up again afterwards. I have to unplug it, leave it like 30s without power and luckily it started again.
This might help, there should be something in the file.
Feels like something is wrong with the trainer, why would the app after so many years of perfect behavior suddenly randomly send a weird instruction to the trainer ?
We are making small changes to the app all the time but we test on Suito regularly so it should work but it’s always possible it’s connected with our app. We will rebuild how connections works soon. Hard to say at this point. Supposedly google changed something with android permissions and background mode recently also.
More ore less the same here, but with Direto (afaik is the same as the Suito).
Go and check here, I maybe found a workaround, not ideal but it works for me:
It’s indeed very well possible it has something to do with my Garmin. Because Garmin refuses to allow our favorite tool to upload activities in Garmin connect, I use a setup where Trainerday runs on my phone, controls the trainer and my Garmin is used for recording only. Then the Garmin uploads the activity to Garmin Connect and Strava. I will read the full topic later, but it’s probably something to do with that indeed !
I believe the “fix” is in this And here I am. Just got the latest TD update.
The procedure to make TD and Direto talk “seamlessly” sounds tricky but kinda works.
Power on your Direto
Open TD app
Wait for Direto and TD to connect via BLE (after a few seconds, you can actually hear DIreto hanshaking)
Power on your Garmin Edge and wait it to connect to Direto via ANT+
Exit TD and re-open it (usually this step is required, but every now ad then not…).
Garmin Edge connection is mandatory since TD is not recording essential training data (CORE temp, etc.).
The order… if I switch on the Garmin too fast, it probably fails
And here I am. Just got the latest TD update.