Arvy
April 15, 2026, 7:29pm
1
My tacx neo was working fine on TD hr+ and erg modes, and since the previous two app updates, it suddenly stopped working.
I did all the restarts and reinstall and still not working. It seems to be stuck on no more that 100w regardless of which workout I do.
I tested it with the Garmin tacx app and it works fine.
Any ideas?
Thanks
Alex
April 15, 2026, 7:35pm
2
Is your phone paired directly to your Neo? That seems to be the most common problem people are having. Which Neo? I know other 2Ts that are working fine.
Arvy
April 16, 2026, 6:12am
3
iPhone 12 on the latest iOS version connect via Bluetooth to the trainer.
Tacx T2800 Neo.
Alex
April 16, 2026, 6:29am
4
I found the bug, new version coming asap. Should be tomorrow but depends on apples speed. sorry about that.
Alex
April 16, 2026, 8:42am
5
Usually within 24 hours but you never know. Sometimes same day.
Arvy
April 16, 2026, 6:27pm
6
Thank you Thought I was going mad
Will look out for the update
1 Like