I tried doing the FTP ramp test on Tuesday. I got as far as I could and followed the instructions to stop pedaling, but I never got given a FTP, nor could I move onto a cooldown. I tried closing the app and then opening it again, but still I couldn’t get any FTP info or it to move on. 2 days on I still can’t get it to exit out of the test.
Can you please tell me what to do so I can do another workout tomorrow morning? And any chance you can figure out what my FTP should be? Thanks!
From what i can see is, that there is no power meter connected. Thats why the actual watts are greyed out. And the red flash in the top line also highlights, thats there is no device connected.
Maybe that last screenshot is after he finished and turned off the trainer.
Can you go to our website and send me a link to this completed activity? For sure we can tell you. It’s about 172 but I can get exact number.
Part of the problem is that I can’t seem to complete the workout. 2 days later it is still stuck in the app (the second screen shot). So I can’t send you the URL link, but frustratingly I also haven’t been able to do any other workouts.
I can send screenshots from my Garmin watch records for the ride though if that helps. I would be surprised if my FTP was as high as 172 as it was 134 and I’ve been rehabbing a fractured ankle for the last couple of months. I did do the last interval out of the saddle, which may have distorted results?
The only other thing I’ve thought of to do is to delete the app from my phone and reinstall it. But I’m reluctant to do that as it might mean I loose the data from the ramp test - and that might mean I need to do it again 
Save it or discard it, when you discard it will be in the trash and then you can restore it.
I literally can’t do anything with it. The app is completely frozen at that point. It won’t allow me to stop, save or discard. None of the touchscreen options are working.
If I reconnect the trainer it will allow me to start pedalling again, but then as soon as I stop I have the same problem again.
Just kill the app (swipe up). It will still be where you left off, then you can save or discard.
Had already tried that (multiple times). Have also tried starting a new workout, but it’s still always frozen at the same place.
Only thing I haven’t tried is uninstalling the app and downloading it again, but think I might have to do that.
