Missing Strava Workout (COMPLETED)

Hi there,

Wanted to let you know that yesterday my workout done in Trainerday App wasn’t automatically synced to Strava. Also resyncing in the activities overview did not work. Only remaining option was to download file and import into strava.

So far this is the second time that this happened to me, and it both happened when I had a certain workout planned through Trainer Jack, and choose a different one through Today:
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Really strange. Let me have my developer review.

So we finally investigated this. Not sure exactly what happened but when we tried to send this workout to strava they gave us an error that it was a duplicate activity. Seems like one time strange error, or at least rare. Not sure how long you waited but because of strava limits we have to queue workouts so it’s possible there was a delay and so you also beat the automatic process.