I switched from TrainerRoad to Trainerday and am having some issues with it. The power smoothing option doesn’t smoothen the curve and the resistance kicks in with a three second delay. I’m able to ”overpower” the given intervals and have ridiculous cadence when the trainer should be limiting my power output and/or cadence. For example 10 second anaerobic intervals are useless when the resistance kicks in three seconds late, but ends right on the second when it should. What is causing the issue? Here is an example from one workout I did yesterday - the power curve is erratic even when trying to maintain a stable power output.
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Hi there. So two different things: The smoothing, Trainer Road might have some extra smoothing that makes it look beautiful. Ours is very raw. This is the actual power that you’re producing. I don’t know if you download a TCX or a FIT file from TrainerRoad, if they’re actually applying the smoothing to the actual files or if it’s just the visual smoothing.
So again, TrainerRoad might know which trainer you have and might compensate for that delay and send the power target earlier. Can you tell me what trainer you have? Wahoo tends to have more like a two-second delay typically. Tax Neo is pretty fast.
From my experience, most people doing 10 second intervals some times end up using slope mode but you also could just change it to 13 seconds if it bothers you, I realize not ideal. To me, it looks like the same delay going in is going out. It’s just that the delay is at the bottom of the power going out, not the top of the power coming in which actually shortens your intervals. This is probably something that we should look at: doing automatic adjustments per trainer, like determining how long the actual lag is and then setting a compensation for intervals. I’d say this is important enough that it’s something we could actually now work on soon.
Thanks for the reply.
“So again, TrainerRoad might know which trainer you have and might compensate for that delay and send the power target earlier. Can you tell me what trainer you have?”
But TD knows what trainer I have as well, as it recognizes it, so this shouldn’t be he issue. My trainer is Elite Avanti.
“From my experience, most people doing 10 second intervals some times end up using slope mode but you also could just change it to 13 seconds if it bothers you, I realize not ideal.”
“Not ideal” is an understatement. The app doesn’t work like it should, that’s the problem.
" I’d say this is important enough that it’s something we could actually now work on soon."
It’s important enough that it should’ve been sorted out already. I’m taking part in a 3600km ultra-endurance race in four months and I’d like to focus on my training and not on this.
I’m far from pleased with the app as it doesn’t function as advertised and I don’t have time to wait for improvements on a sub-par product. How can I contact you to cancel my subscription and get a refund?
Yes we know what trainer you have but we don’t have any functionality to automatically compensate for your trainers delay. TR has way, way more money then us so they can do nice features we have not had time to do yet.
It’s not that it does not work how it should, it’s that your trainer has a delay. Many other trainers do not have such a delay, but many do. I agree this is something that would be great to improve, more a feature for slow trainers, not a bug even though it feels like it. I don’t think most of our users do 10 second intervals or when they do, do very short say 4 seconds, they will use slope mode. We have automatic slope mode for such cases.
Yes for sure you can get a refund. I see your account, so if you want me to just do it I can.
I’m curious on two things
- What caused you to switch from TrainerRoad to TrainerDay?
- Do 10 second intervals feature often in a training plan for ultra-endurance events?
I wish you well for your event - it sounds like an epic adventure.
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I should point out @Ivegotabike is a user that uses both TrainerDay and TrainerRoad at the same time and been using TD for a while now, so you can get his thoughts on TD vs TR and he knows I care more about people using what they want so he can be or will be completely honest.
I know you think TD is not functioning correctly but it’s really a very specific case and your expectation from TR vs TD… Different products have different things that are better and worse. We have somethings better than TR but no question they are more polished around the edges.
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Not sure about TR, but most other platforms advise to switch to slope mode for short anaerobic intervals.
@Alex Maybe this should be documented clearly somewhere 
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Here is a screenshot of a thread from the TR forum discussing the issue.
Compare the words earlier in this thread from Alex: “To me, it looks like the same delay going in is going out.”
with the words from TR staffer Eddie : “the power tends to stay on for just as long as it lagged at the start of the interval”
For completeness, the thread is linked here
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