App Crashes since recent update 26/08/2025 i start training then 1 min in screen goes back to home page the message pops up app stop working also the countdown timer is still messed up from few days ago look like you tryed to fix it but still a little ajustment needed.
tryed uninstalling and reinstalling still the same.let me know when fixed
by email please so i can rerume training Many thanks
vickyhickling7@gmail.com
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Sending email
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Hi, have the same issue since latest update. Used it successfully last week on the 19th. Today the app crashes Everytime I start my workout. Use Zwift Hub & Polar H10. Best, Alexis
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Hi Alexis, did you try re-install? We do have new version coming hopefully today, just waiting on google and apple to approve.
Yes I did. Will wait for new version then. TKS!
Should be solved now. Please let me know. I should say I see a few people with some workout in their library causing crashes. I fixed it in the new version coming on on Friday. I can’t figure out what the problematic workout is but I put better logging that should help me identify it in the future.
Hi Alex, my issue was in the free ride. Will be able to test it tomorrow and then let you know if it works.
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Hi Alex, the app still crashes in free ride for me after a minute or so. Anything I can do or wait for the next version on Friday?
I think this fix should be approved today. I would wait and see what today’s version looks like. Are you android or ios? If you are Android make sure and look at your settings for trainerday.
See below and also possibly turn on body sensor.
Hi Alex, was able to test today. Works now, the settings in my Android Phone were fine so I guess it was the updated version. TKS!
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