Hi, I just joined the premium subscription.
When I try to create a plan(red button) I have a blank page.
In the network tab I see this error:
Summary
URL: https://coachjack.api.trainerday.com/api/v1/profile/facts
Status: 404
Source: Network
I’m on Mac and I have tried with Safari, Chrome, ARC and Firefox. All with same error
I also have tried on Ipad and does not work
Thanks!
Seb
I will have my developer check. Strange you are getting this error. As everything works fine for me. I am chrome/mac. Popup blockers and translation plugins cause errors at times. See mine, I have no such error.
same issue here for me I’m afraid, I’m on a mac, ad-blockers disabled etc, Ive tried safari, firefox and chrome on the mac as well as safari on the iPad.
Once i’m logged in and I go to the plan builder i get here
I noticed that blue line is animated, is it indicating percentage it’s loaded? As you can see it stops.
“Create First Plan” only results in a blank page
Learn more does nothing.
Opening learn more in a new tab returns me to https://trainerday.com/coach-jack and wants me to register etc again.
I see the same issue on Windows with safari and chrome.
Back on the MAC I see this if I open the developers tab in chrome
(edited to remove an extra post, clarify details and provide debug)
My developer is looking at this.
Your first error looks like it is a chrome extension error but still seems we have some error on our side why it is calling that non-existent API. We should have this fixed today.
Excellent - it works. Many Thanks!
Now to figure out how it works and how to up the number of days from 3 to 5 or 6 a week.
