[Solved] Can't connect Kickr Core 2

Resolved Bugs and Issues
1

First time user and I’ve just downloaded the app and it won’t connect with my Kickr Core 2.

The kickr core shows up in the device list but when I click the plus sign it first says “connecting“ and then “not found”.

No other device is connected to the trainer. I only ever use my phone to connect to the trainer via Zwift.

So far I’ve tried this without success:

  1. unplug the power for the trainer (about 30 min)
  2. Restart phone (Samsung)
  3. Reinstall the TrainerDay app
  4. Make sure Bluetooth is on

Any ideas?

2

Strange. We have many kickr core 2 users. I checked our error logs for your username and don’t see anything. I would make sure your core is not directly paired to your phone in android ble settings. One other big one is to reset your ble / network settings but then it forgets all your wifi and stuff so that’s never ideal. Try a different device. You could try our new desktop app as well.

3

Thank you. I had the trainer paired in my Bluetooth devices and removing it fixed the issue.

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