[SOLVED] - Can't Link Iwatch to TrainerDay

Resolved Bugs and Issues
1

H’m relatively new to TD and have been trying to link my Apple Iwatch to the app so that I can have heart rate displayed.

I read the below article and tried downloading the app suggested and then following said instructions but I can’t get there app to find my watch.

So what I am doing is:

  1. Loading a workout
  2. Clicking on the blue cog in the top right corner
  3. Clicking on the ‘Add Devices’
  4. Opening the heart rate app on my iwatch
  5. Waiting to see if the app finds the watch - which it doesn’t.

The bottom of the last screen says ‘Searching for Devices’ but never finds anything. I have the app linked to my smart trainer and also the watt bike at my local gym so I know it can find other devices but what am I doing wrong here please that is stopping me from linking my iwatch to the app?

Thanks for any help.

David

2

Hi David, open Apple Health and give TrainerDay permissions. That should fix it.

3

Thanks Alex.

That explains it. I can’t get Health on my iPad…no idea why but it won’t let me download it.
I have it on my phone and using that I can get HR.

Sounds like I need to look into why I can’t get the Health app now.

Much appreciated.

David

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