Hi
When I click on the start my first plan with jack nothing happens. I paid for the premium account.
What am I doing wrong?
Thanks
Dan
Hi Dan, usually it is popup blockers, auto translation plugins or sometimes on iPad that it does not work.
So Iâve tried it on a MacBook, my android phone and my windows laptop. None of them work. The app runs fine the webapp does everything but I cannot create any workouts. What should I try?
+1 to this issue. I think it may be something up with the platform. I signed up for Prem earlier today and thought I was doing something wrong when CJ wasnât responding.
Clicking/Tapping Coach Jack and it just doesnât respond. No new page load or anything.
Iâve tested on a MacBook., two Windows devices, iPhone app + Android app (+ browser). Across 3 different networks and a few different browsers.
Edit: Tried with Edge this time and same deal.
Another edit: I should clarify that my attempts at using the apps for Coach just directed me to the website to create the plan.
Coach Jack is working ok for me. Iâm on a Windows 10 machine.
Dave
Yes same the âlearn moreâ hyperlink also doesnât respond on the CJ page either
We are investigating this.
Just gave it another go and was able to get progress.
From Meet Coach (Trainer Day) I was able to click Create New Plan and be brought to the builder asking questions. I was able to complete that process and save a plan to my account.
As @Dhurley33 shared, the Learn More link doesnât respond. I inspected it on my browser and it looks it points to the same link as above.
My developer said this is fixed now. Since I donât have this issue I canât confirm. Please let me know.
Confirming Learn More issue also appears resolved. It now points to, and loads when clicked, TrainerDayâââLearn âEverythingâ - TrainerDay Blog
Sweet!!! Ok thatâs not the right link but itâs a step in the right direction 
