Also if you don’t mind, was TP Virtual connecting using your same phone or a computer? I have other Samsung A15 users with different kinds of BLE related issues with training devices confirmed to work by others, not saying that is the source of the problem, it’s the common thread I happen to notice.
Ok deep research I might have found a solution related to
Bluetooth subsystem having cached metadata about our app
There seems to be a way to refresh this.
Seems like the idea I found is not possible any more google started blocking clearing this cache in Android 14+ Can you try going here and connecting and setting power target. I assume this will work
https://trainerday.com/ble-testing.htm
You could send me the log after that and email it to support@trainerday.com
Ok I really think we have it. Sorry for all the messages. Next version.
Ok, I’ll wait till the next version. Assuming that means don’t try all the other things?
And to your question: yes, I used the same device to do the workout on TP Virtual.
Yes you can wait. I am just praying this works. It seems Samsung users that previously had a problem are the common denominator and my testers Samsung issue is fixed.
Did you ever fix and validate this?
Oh sorry I missed responding. For us this works perfect now. Should work perfect for you.
ok I’ll try it
It worked! Thank you for fixing the issue.
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