[Solved] - Sending Workout to intervals Issue

Goodmorning. I try to send workout session from TD to Intervals but it doesn’t work. / Do you have the same problem ? start doing this since 2 days ago

I just tested real quick and it worked fine. Can you send me a link to your workout?

Hi Alex I tried again and won’t work ( whatever I choose only with intervals)
I send you a screen shot and the link

Best
Gino !

Skärmavbild 2024-01-09 kl. 19.58.06|690x434

Ok so it’s something with your account. I suggest you disconnect from Intervals in our connections page and re-connect and send again. See below I sent it to my calendar no problem. I have one other idea. We just added time zone to the profile, it’s possible if people don’t have their time zone selected, it won’t send the workout. We will test this.

Hi Alex
Really appreciate your help.
I disconnected and reconnected
Same problem.
Same problem if I try to send it by the App from my phone.
I can send it to Garmin , TrainingPeaks but not Intervals. This happened 2 days ago. Since then has always worked fine for me.
What should I do ?

Did you set your time zone in the profile?

Yes we have confirmed this is the problem. We are working on a fix but you can just set your timezone and it will fix it.

FIXED!!! You don’t need to set time zone but it is a good idea.

Thanks a lot Alex ! World class service !!!

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