UREVO Kardio T1 - Trainerday app not showing BPM

When I connect my TrainerDay app to a UREVO Kardio T1 , everything seems to work save for BPM. Any ideas?

Oh, oh, oh!!! Sorry, I saw your email and totally missed responding, sorry. My guess is your bike does not output standard BLE heart rate signals. I even looked at their website the other day but they don’t seem to provide any information.

Weird, it appears on their monitor, and other data outputs to the app OK. I have emailed them and they are looking into it from their end.