For some reason some completed workouts image can’t be downloaded after pressing share/image button. Even trying many times
I realized about since 2 o 3 app versions prior the current. It’s happening also with the current one
It happens with some completed workouts. I can’t tell it’s a random issue or workouts’ specifics
See the video attached
And this is the work link
Alex
May 7, 2026, 5:00pm
2
I don’t have that problem on Android or on iOS. We’ll keep checking though.
I’m using Samsung S22+, android version 16
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Alex
May 7, 2026, 8:09pm
4
Good news, (I guess), … my tester can reproduce it on long workouts but it’s random failures like you are seeing. But we can fix it since we see it.
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Alex
May 14, 2026, 1:00pm
5
I believe I fixed this issue of image not showing up. Also cleaned up the look a bit. Ignore the HR line… no I am not dead or a freak…
I can’t download it still. But It shows the new style that is great
Some other workout it allows me to get it downloaded
Alex
May 14, 2026, 2:39pm
7
Can you send link to activity?
Alex
May 14, 2026, 4:22pm
8
I should say, also did you try downloading from web too? Does it also fail? Maybe Samsung has some kind of timeout. I will try to test samsung soon too.
here’re 3 workouts that I know they have the problem downloading from my Samsung. They download perfectly from the website
One more petition, do you think you can add the workout/activity title on the top of the image?
Alex
May 14, 2026, 7:58pm
10
Ok I think I figured out why samsung is rejecting this image… but I will create a new build for you to be sure. My tester will test more too. Let me think on the name, that does not require an app build, seems reasonable though
Alex
May 16, 2026, 10:02pm
11
Try again please… I never did test samsung.
One 1 downloads (smte sets)
Bbt67
May 17, 2026, 6:09am
13
It doesn’t work on a S24 either.
The TCX and FIT files work, just not the IMG
Alex
May 17, 2026, 9:13am
14
Ok I will find a samsung to test and see if I can duplicate this.
1 Like