Workout lost on iOS?

Bugs and Issues
#1

I just finished a 1:45 long ride and the app crashed when I tried to stop the ride. I reopened the app a few times and repeatedly couldn’t get to the save screen. I then killed every other app on the phone, and tried again with the same results. Then I crossed my fingers and rebooted the phone. After rebooting, I could get back into the workout and stop it. I was able to get to the save screen, but tapping save, caused the app to crash again. I tried this a few times and always got the same result. And now, when I try to do this, the work out doesn’t seem to be active in the app anymore.

I’m afraid I’ve probably lost this workout, which is a small bummer.

I’m wondering if there is something that I can do to keep this from happening again.

I’m on an iPhone 13 and on the most recently released version of TrainerDay.

#2

It’s too bad you’ve lost activity. It would be great to get to the bottom of the problem. I’ll text you a private message.

#3

Great. Thanks!

#4

Not sure if Grigory told you but we put a fix in place to make this much less likely or impossible to happen (hopefully). This is very rare situation but we don’t want anyone to ever lose anything if possible.

#5

Thanks, Alex. He and I chatted back-and-forth quite a bit and he told me about the fix. I appreciate all that you and he do to keep things improving!

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