Hey Support!
I very recently purchased a Concept2 BikeErg bike to try and regain some fitness.
After researching the options I decided I liked the look of TrainerDay and went ahead and purchased the premium subscription. Turns out I’m a wally and should have checked the app worked with my bike first (it doesn’t seem to). Its a bit odd as this is the first app I’ve had issue with (also the last one I tried pretty much).
Anyway I’ve tried with an Android phone, an Android Tablet, an iPad and also an IPhone.
Both Android devices show a single listed devices as Smart Trainer (PM5) then after clicking the + it goes from green, to blue to orange. Then all I get is Power and no RPM.
Both Apple devices show the device as "Speed and Cadence (PM5) with a virtual power curve listed. The device goes green. But I just get RPM with the wrong power. If I disconnect from the “Speed and cadence” and try again I get the “Smart Trainer (PM5)” listed like with the Android device and then I am back to Power but no RPM.
I wouldn’t mind using an Apple device if I had to but I can’t seem to get it working with both power and RPM whatever I try.
Any ideas? Is my device not compatible?
Cheers
Tim